We're here to help.
Phone during business hours. Email anytime. A real voice team behind both.
Call us
508-646-0030
Monday through Friday, 9 AM to 6 PM Eastern.
Email us
support@meganet.net
For after-hours requests, or anything that's not urgent enough for a phone call.
Remote support
fastsupport.com
Already working with our support team? Open this to share your screen.
What happens when you call.
A short menu, then a person.
The phone menu is quick. Pick the team handling your issue and you go straight to them, no maze.
You're talking to voice people.
The same team that runs the Voiceway platform answers, working out of our Massachusetts and Rhode Island offices. Not a generic call center.
Escalation without the runaround.
If the first person can't resolve it, they bring in the engineer who can. No vendor-blame, no transfer roulette.
A quick menu. A real person. No transfer roulette.
Or send us a request.
We reply during business hours, Monday through Friday.
Looking for new service or a quote? Talk to sales.